Year by year technology landscape is changing and, as a result, business owners have to shift to new trends quickly and adopt digital transformation in order to be successful. Anyway, the real thing is that you should keep improving your customers’ user experience and solve users’ problems providing great solutions.
So what tech trends should you keep on radar in 2020 to succeed?
Trend #1: Automation
According to The advance of automation report by Economist, automation is coming to be seen as a technology initiative of strategic importance to the organization. Of the 502 participants from Canada, France, Germany, India, Japan, Singapore, the UK and the US in the survey, more than nine in ten say their organization uses technology to automate business processes: 51% confirm extensive use and 40% moderate use.
If you are in search of cost-effective ways to increase efficiency and make life easier for team members and your customers, then process automation is a perfect fit for you within the next year.
Trend #2: Artificial Intelligence
In the last few years AI has reached the top list and will continue to be among leading technology trends in the future.
At DeepInspire, keeping pace with technological developments is a must for us. As a result we’ve built our own AI-product, a platform for traders called DeepCrypto where trading and artificial intelligence technology are combined.
According to the market research firm Tractica, the global artificial intelligence software market is expected to experience massive growth in the coming years, with revenues increasing from around 9.5 billion U.S. dollars in 2018 to an expected 118.6 billion by 2025. The overall AI market includes a wide array of applications such as natural language processing, robotic process automation, and machine learning.
Trend #3: Analytics
Analytics and reporting are extremely important for scale and growth of companies around the world. Analytics can tell you how successful you are in the market, predict where to move next and take your decision-making to the next level.
“IT leaders need to look at data first to succeed in their digital initiatives, rather than treating them as an afterthought to help with ad hoc projects,” said Mike Rollings, research vice president at Gartner. “Chief data officers (CDOs) must shift toward using data and analytics capabilities to transform business models and improve customer experiences, elevating data and analytics strategy to the enterprise level.”
Trend #4: FinTech
Financial technology has developed way beyond the ordinary online banking. Today developments are extending to chat-bots, AI, virtual assistants, voice technology, self-service banking and even more.
Trevor Dryer, Forbes Councils Member, says, “In 2019 into 2020, I expect to see big banks continue innovating, upping customer expectations for smaller banks and credit unions. I see millennial customers as an increasingly valuable segment for small and midsize lending activity and other banking services. Paychecks will unbundle further to help customers manage their cash flow. And technologies, including AI, will automate rote work and free up bankers for high-touch customer service and complex transactions.”
Trend #5: Voice Assistants
Voice and vision technologies have gained more advancement than ever before. Not only voice functionality allows asking questions in a search bar, but also listening to music, controlling home devices, searching for products and making purchases. And the list goes on.
Adobe is talking about a new survey it conducted with 401 “business decision makers” and says that 91% claim they are already making “significant investments in voice” today while 94% say they will increase their investment over the next year. And, these investments will not go to support a single assistant ecosystem. Adobe found that 88% of those surveyed said they planned to support multiple voice assistants such as Alexa, Google Assistant, and Siri.
To Sum Up
2020 is likely to be an exciting year as many technologies will evolve and bring new horizons for businesses. The question is, are you ready for the future?
