Custom Inventory Management Solution for Baird & Co.

We built a custom inventory management solution for Baird & Co. bullion merchant to simplify item tracking and management, reduce human error, and improve efficiency across the entire workflow.

Custom Inventory Management Solution for Baird & Co.
About the client
The client, Baird & Co. is a gold and silver refiner, a bullion merchant, and a manufacturer of investment grade precious metal products. Established in 1967, Baird & Co. is the UK’s largest independent gold trader and the only full-service bullion merchant in the United Kingdom. Baird & Co. manufactures and trades an array of bullion products for investors, provides guidance on investing in physical precious metals and has extensive manufacturing facilities producing a wide range of industrial and engineering products. Baird & Co. is a member of the London Bullion Market Association (LBMA); the London Platinum & Palladium Market (LPPM) and is a winner of a Queen’s Award for International Trade 2018.
Location:
United Kingdom
Domain:
Digital Transformation, Trading
Content
  • 01Challenges
  • 02Our Solutions
  • 03Outcomes
  • 04Clients Feedback
Composition thin
Composition wide
Challenges
Baird & Co. relied on manual processes to manage inventory across multiple vaults. As our client scaled its operations, relying on manual inventory processes became increasingly unsustainable. These methods were time-consuming, error-prone, and made it difficult to maintain operational control and auditability, especially critical in an environment dealing with high-value assets. To support growth and maintain operational control, Baird & Co. needed a purpose-built solution that would:
  • Deliver real-time visibility into stock levels and inventory locations across multiple vaults

  • Enable smarter asset evaluation and more agile production workflows

  • Support faster, more confident decision-making in order fulfilment and production planning

  • Ensure full traceability of inventory movements, including timing, source, and business context

  • Reduce operational risk and manual workload

Hand with coin
Our Solutions
We designed and delivered a fully custom inventory management platform, tailored to the specific operational and compliance needs of Baird & Co.
The system enables:
Real-time tracking of inventory across multiple vaults, including detailed data on quantities and unique identifiers
Full movement history for every item, ensuring complete transparency for internal audits
Streamlined order processing – enabling staff to evaluate whether items are available, where they’re stored, and whether additional production is required
Clear decision-making support for allocating items to orders and selecting optimal fulfillment sources
Retrospective tracking of item movement paths for completed orders
Asset evaluation tools for production planning and reporting
Rapid reconciliation of misplaced items via unique identifier lookup
Dedicated tool for offline tracking processes, allowing staff to record and manage movements that happen outside the digital system
This project is part of a broader digital transformation for Baird&Co we’re driving as their long-term technology partner, focused on modernizing core systems and operations.
Our Approach
Our team led the entire product lifecycle – from discovery to delivery. Through in-depth workshops with Baird & Co’s operational team, we mapped their business workflows and compliance requirements. We then applied an iterative development process, incorporating continuous feedback to refine and validate the system in real-world conditions.
Precious metal
Outcomes

For a business operating at the intersection of manufacturing, logistics, and financial services, visibility and control over inventory is non-negotiable. The custom platform we built for Baird & Co. transformed their inventory operations, improving traceability, boosting decision-making confidence, and supporting long-term scalability.

  • Increased accuracy in tracking and order fulfillment
  • Improved efficiency through automation of routine inventory tasks
  • Enhanced compliance via detailed movement logs and audit-ready reports
  • Reduced operational risk, minimizing errors and manual handling
  • Optimized resource planning and production decisions
Client’s feedback
We are startup entrepreneurs ourselves
The most impressive thing is that they listen to the client and adapt their abilities with a passion and a desire to over-deliver.

Pavlo and the entire team at Deepinspire provide an environment that promotes an agile approach to development. An open forum where creative solutions are formed and quickly made real.

From my experience, perhaps the most impressive thing is that they listen to the client and adapt their abilities with a passion and a desire to over-deliver.
David O’Neill

Commercial Director, Baird & Co.

We built a custom inventory management solution that minimizes manual errors, improves tracking accuracy, and boosts overall efficiency.
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